Newtown & Chilwell Cricket Club

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UX Strategy

Geelong, Australia
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Role:
UX Design & Social Media Manager
Sector:
Community Sport
Timeline:
Aug 2018 - Mar 2023
Newtown & Chilwell Cricket Club Membership Card Prototype
The Situation

Newtown & Chilwell Cricket Club is one of Geelong's oldest community cricket clubs, fielding teams across senior and junior divisions. When William started working with them in 2018, the club's on-field reputation wasn't matched off it. Marketing materials were outdated and there was no real social media presence, making it hard to attract new members, engage supporters or promote sponsors and events.

By 2025, the same problem had shifted to the club's website, which hadn't kept pace with the growth of the women's and junior programs.

Mobile Prototype Image of Instagram account post of @two_blues
The Task

William's initial brief was to modernise the club's brand identity and build a digital presence from the ground up. That meant a consistent visual style across print and digital channels, plus a social media strategy to engage the community, highlight achievements and support recruitment and sponsorship.

Years later, that relationship grew into a full website rebuild, restructured so men's, women's and junior cricket were represented as equal parts of one club rather than a hierarchy.

Newtown & Chilwell Cricket Club Sponsorship Brochure Mockup
Spark Emoji
Modernise Branding
Revamp the club’s visual identity to reflect a more professional, vibrant image.
Waving hand emoji
Attract New Players & Supporters
Inspire new players to join and attract more sponsors/supporters within the local community.
Blue Heart Emoji
Increased Community Engagement
Build a stronger connection between the club and its community by making the club's activities more visible and accessible.
My Actions
2018 - 2020
Foundation of Digital Presence
  • Identified the club's outdated visual identity and lack of online presence as key barriers to engagement
  • Initiated a full visual rebrand including redesigned membership cards, documents, posters and internal signage
  • Developed a refreshed visual identity system applied consistently across all club materials, from printed collateral to digital media
  • Designed an initial suite of content templates (match previews, results) to ensure consistency and scalability
  • Collaborated with committee members to align digital messaging with upcoming events and sponsor agreements
2021 - 2024
Design System & Other Contributions
  • Developed over 60+ tailored graphics across match-day content, milestone celebrations, sponsor highlights and player features
  • Streamlined content creation by producing reusable templates in Photoshop for other volunteers to use
  • Maintained communication alignment across club events, internal messaging and sponsor support materials.
  • Provided documentation for other volunteers to continue digital engagement efforts beyond my time.
2025 - Present
Full Website Redesign
  • Restructured the site's information architecture around men's, women's and junior cricket as equal top-level sections
  • Built a full design system, including a colour palette tested against WCAG AA/AAA contrast standards, a five-size type scale and an 8px spacing grid
  • Set up a CMS-driven fixtures and results data model the club can update themselves each week
  • Integrated an Instagram feed directly into the site to reflect the club's existing social presence
The Results
  • Grew the club's Instagram from 0 to 600+ engaged followers, transforming communication with players and supporters
  • Helped attract new players, particularly younger recruits, by modernising how the club presented itself online
  • Lifted attendance at club events and engagement across posts
  • Helped retain and win sponsors with consistent, professional exposure for partner brands
  • Left the club with reusable templates to maintain quality after the project ended
  • Positioned the club as professional, inclusive and fun within the Geelong sporting community
  • Shifted the club's identity from traditional and outdated to modern and digitally connected
  • Launched the redesigned website in September 2025, with ongoing support and improvements continuing since
Newtown & Chilwell Cricket Club Instagram account @two-blues mockup image Two
Newtown & Chilwell Cricket Club Instagram account @two-blues dual mockup image Three
Newtown & Chilwell Cricket Club Instagram account @two-blues mockup image Four
Newtown & Chilwell Cricket Club Instagram account @two-blues mockup image Five